New ‘Responsible Visitors’ Code’ for Whiteley Village

29th July 2020

In response to the Government’s updated advice to care providers on visiting arrangements (22 July), The Whiteley Homes Trust has launched a new Responsible Visitors’ Code and revised its information for all those planning to visit family and friends living in Whiteley Village.

Visitors are asked to read the Code in advance, as well as the specific information provided for the location they are planning to visit:

Information for those planning to visit family and friends living in our care or extra care facilities: (The Eliza Palmer Hub; Ingram House or Huntley House)

Information for those planning to visit family and friends living in one of our cottages

Due to their age, all Whiteley residents, but especially those living in the Trust’s care settings are at a higher risk of catching COVID-19 and of experiencing worse health outcomes if they do, so many are continuing to shield.

The Trust’s visiting policies are based on the circumstances of the individual setting (Care Home; Extra Care; Cottages), on the needs of the residents living there and if they are looked after or living independently, as well as on external factors such as the COVID-19 situation in Whiteley Village itself and on transmission rates in the wider community.

Visitors are advised that arrangements may be subject to change, possibly at short notice, given the uncertainties about a potential second wave of infection in the UK. The Trust will continue to provide updates on its website, social media and in the Whiteley News Bulletin, (which includes a weekly update on the COVID-19 situation in the Village).

The information for all other members of the public remains unchanged, and they are respectfully asked to avoid visiting Whiteley Village until further notice.

Thank you to all our visitors for their cooperation and support in helping us keep Whiteley Village safe.

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