Residential and Nursing Care
All residents in Whiteley and Ingram House have the right to live to their fullest potential in a homely, and enjoyable environment, supported by research and knowledge based care practices.
Our philosophy recognises the core principles of person-centered care: Privacy, Dignity, Rights, Choices, Independence, Respect, Fulfilment, Security, Spirituality and Equality. These are reflected in every aspect: physical environment, staff selection, training and development, management records, catering, activities and community links and are referenced in our policies and procedures.
All staff within the home are appropriately qualified to deliver the highest standards of care. A continuous staff-training programme is implemented to ensure that these high standards are maintained in line with the latest initiatives and developments in care practices as laid down in appropriate legislation, regulations and the CQC guidelines. The QCF programme is encouraged for all staff. The registered nursing team and carers have participated in the Gold Standard Framework for end of Life Care and update their practice through further education at the local hospices.