You can view/download the July issue of the Villager magazine HERE.
The Villager Magazine – July 2019
What better week for residents to move into their wonderful new home in the Eliza Palmer Hub than National Carers’ Week (10 – 16 June) We know our award-winning care and nursing staff do an incredible job every day but during the move in particular everyone including our fantastic volunteers; Housekeeping & Portering team and Caretaker/Security Officer, Stefan, really went the extra mile to ensure residents were moved safely and given a VIP welcome into their new home.
Relative, Coral Harding said: “It all went so smoothly and everything was so well organised that residents were settled in their beautiful new rooms in no time….I just wanted to say how much my family and I appreciate all the hard work and thought that has gone into this wonderful facility.” (Read Coral’s letter in full on page 26.)
Gillian Lewis, whose mum Marjorie is Whiteley Village’s oldest resident at 107 said: “Mum and all the family were overwhelmed by the special efforts made by porters, carers, nurses and caterers on the day of the great move. Mum said: ‘It poured with rain but everyone was amazing!’ She particularly likes watching the builders at work while they finish the surroundings!”
You can view/download the June issue of the Villager magazine HERE.
The Villager Magazine – June 2019
You can view/download the May issue of the Villager magazine HERE.
The Villager Magazine – May 2019
Huge congratulations to the team at Whiteley House after they were recognised for their excellent quality care – winning a prestigious national award for the fourth time!
Whiteley House is one of 35 care homes from across England to have repeated its success in winning the Quality Hallmark Award from the National Gold Standards Framework (GSF) Centre, the UK’s largest provider of training in end of life care. Staff had to demonstrate to GSF assessors that they were still meeting the necessary quality standards, including leadership, support, dignity and respect. Homes that demonstrate their credentials for the second, third or fourth time are recognised with the GSF Platinum Award.
Vic Rayner, Executive Director of the National Care Forum, who presented the awards, said: “Residents in GSF accredited care homes like Whiteley House are receiving the personalised, proactive care people want and deserve as they approach the end of their life. These homes should be congratulated for being frontrunners by embedding the principles of the newly published NHS Long Term Plan ahead of time, helping more people die where and how they would choose as well as reducing avoidable hospital admissions.”
Rachel said: “The care team at Whiteley House and across the whole of the Village, have a reputation for excellence – winning this prestigious award four times. “But this year they have
exceeded even that success by scoring 100% in their assessment and securing a platinum level award. This is a truly amazing achievement for which the Whiteley House team, guided by
Ethna, should be justifiably proud. “Providing person-centered care, enabling choice and
ensuring dignity, sits at the heart of what we do, but it’s especially important for residents who are approaching the end of their lives and so we are delighted to be recognised for the
quality of our palliative care. “The timing of this award is also a fitting end for the much loved Whiteley House, as we prepare for its closure and moving residents into the Eliza Palmer Hub –
where although the building will have changed, our commitment to providing excellence will remain exactly the same!”
Well done to everyone at Whiteley House!
You can view/download the April issue of the Villager magazine HERE.
The Villager Magazine – April 2019
New beginnings It’s just over six weeks to go to the opening of the Eliza Palmer Hub. This wonderful building will not only be a significant feature on our landscape but will also make an enormous contribution to the life of our community. Less prominent, but arguably even more important to the future and well-being of our Village, is our new Community Charter.
As you will have seen in the December magazine and on posters around the Village, the Care Partnership Forum (CPF), a group of residents, staff, volunteers and trustees have done a fantastic job in creating the Charter; distilling what good community living means in practice here at Whiteley. The Charter will become our ‘go to’ document for helping residents live and age well together. It will become part of our admissions process and part of the new residents’
handbook and so before we launch the Charter, I want to give everyone a final opportunity to review and comment on it if they wish to:
The Whiteley Village Community Charter
We are a welcoming, caring community who support and respect each other and, through being kind and understanding, strive to make this the happiest place to age in Britain.
I am extremely grateful to members of the Forum for putting the Charter together so thoughtfully and would now encourage you all to look at the words, the sentiment behind them and to consider how we can use this statement of intent to improve the lives of all those in our community. It is a statement that puts into words the expectations we all have of what good community living looks and feels like. It also creates a foundation that underpins our way of life here now, and in the future – one that I hope will stand the test of time even longer than the bricks and mortar in the Hub.
If you would like to comment on the Charter, or have ideas about how we can promote it amongst residents, you can drop off a note at Reception in Whiteley House or at the Admin. Building, or you can email: firstname.lastname@example.org
Closing date, Tuesday 30th April 2019.
You can view/download the March issue of the Villager magazine HERE.
The Villager Magazine – March 2019
Hopefully by the time you read March’s magazine Spring will have sprung and we can look forward to warmer and lighter days.
New beginnings will certainly be the theme for Whiteley Village over the spring period, as we look forward to the opening of the new Eliza Palmer Care Hub. I am sure you have seen the building taking shape and are looking forward to the grand opening. This is a key milestone in our Village so over the coming months the Eliza Palmer Care Hub will be our main news feature and I am sure this will give you the opportunity to be kept fully up-to-date with progress.
Natalie Brotherton and The Magazine Committee
You can view/download the January issue of the Villager magazine HERE.
The Villager Magazine – January 2019
At the time of writing this we are actually in the middle of many Christmas Festivities!
The Christmas Celebration Evening and Festive Family Fun Event have just taken place and these have made the Village feel very festive. It has also been great to welcome parents and children from the local community to meet Santa at Whiteley, enjoy the lantern trail and lots of Christmas crafts. However, with the festive season now behind us and a New Year to look ahead too, there is much anticipation with the opening of the new Care Hub in 2019 and a new phase of preparing us for the next 100 years of Whiteley Village.
Editorial Team & The Villager Magazine Committee.
You can view/download the December issue of the Villager magazine HERE.
The Villager Magazine – December 2018
We hope you all enjoy the Christmas Festivities going on throughout the Village in the month of December. It would be great if you could let us know your stories and take photos of yourselves enjoying the Christmas season, we can then share these in the Villager Magazine in the New Year. You can email them through to email@example.com, or pass them on to one of the Villager Magazine Committee.
In the meantime, it just remains for the Editorial Team and Villager Magazine Committee to wish you a very Merry Christmas and a Happy and Healthy New Year 2019!
Editorial Team & The Villager Magazine Committee
You can view/download the November issue of the Villager magazine HERE.
The Villager Magazine – November 2018
When collating November’s issue it struck me how many articles demonstrated the community spirit which is very much alive within the Village. So many of you give your time to run clubs and societies, to volunteer, arrange trips and events, and this really does bring added value to living and ageing well at Whiteley Village.
The Thank You’s section in the Villager Magazine has also really taken off in this months’ edition. Villagers are full of praise and recognition for others and I really think this generates a warm-hearted spirit. Keep up the Thank You’s!
Natalie Brotherton – Village Magazine Committee
You can view/download the October issue of the Villager magazine HERE.
The Villager Magazine – October 2018
Thinking about future issues of the magazine I wondered just how many interesting stories and anecdotes there are in the Village. For example, at another retirement scheme, I came across two residents. One had been a RAF pilot in the war and the other flew for the South African air force. It turned out that both had been imprisoned in the same Prisoner of War camp. What were the odds that years later they would end up living in the same retirement scheme? In the same place was a retired professional dancer who called her prosthetic leg “Matilda” (as in the song, “ I’ll go no more a-waltzing, Matilda, with you.”). Yet another lady told me of the time she was a sixteen-year old schoolgirl when war was declared in 1939, and she was left stranded in Paris with a few francs in her pocket. How she got home to England, dodging both the ticket inspectors and the unwanted attentions of young soldiers could be written up as a play.
I get to hear some fascinating stories and I am often left saddened that they will never be told again. There are lots of amazing and amusing stories out there and I’ll bet you have one or two. Why not share your stories with us? If this is something you’d like to do you could write to or email the editors or give us a call and one of us could write it up for you. Please be assured
you would have the final say before ever it was published.
Email: firstname.lastname@example.org or if you wish to discuss in person please contact Sue Kirby, Rachael Milling, Mary Chapman, Max Cordell, Len Curtis or Helen Johnstone.
Max Cordell – Village Magazine Committee
You can view/download the September issue of the Villager magazine HERE.
The Villager Magazine – September 2018
Highs and Lows
As some of you may know, my eldest daughter is leaving home this week. It’s a bitter sweet time, as I know she is setting out on her own path for the future, but I shall miss her. Most of us have coped with change and loss in our lives, both very human experiences, and the kind of everyday events that can bring people together. It’s often an opportunity to share an experience and get to know someone just a little better. It’s also a time when you can provide support simply by knowing just how they feel.
I enjoyed Paula, Colleen’s and Daryl’s articles this month because they talk about how tolerance, thankfulness and feeling safe and secure, enable us to live life in full colour – even when things around us change and at times life is hard. What never changes is the roller coaster of life that keeps serving up unexpected highs and lows.
So, our wonderful opportunity at Whiteley is to recognise when people around us need a hug and to be around to celebrate the good times with them too.
Chandra McGowan – CEO